Our commitment to customer satisfaction is reflected in our 30-day return policy. Upon receipt of your purchase, you are entitled to a full refund within 30 days. To qualify for a return, the item must be in its original, unopened condition and free from any damage.

To initiate a return, please reach out to us via email at support@7-ohmg.com or utilize the contact form provided in the menu above. We will promptly provide you with detailed instructions regarding the return process, including how and where to dispatch your package.

Please be advised that the return shipping costs are the responsibility of the buyer. Should you send an item back without prior authorization for a return, it will not be accepted.

For any inquiries or assistance with returns, do not hesitate to contact us at support@7-ohmg.com.

Order Inspection and Issue Resolution

Upon the arrival of your order, we kindly request that you conduct a thorough inspection. Should you discover any damage to the item or if there is an error in the items received, please notify us without delay. This prompt communication will enable us to assess the situation and take the necessary steps to rectify any discrepancies. All shipping related issues must be notified within 24 hours of receipt of product.

Return Processing and Refund Notification

Upon receipt and inspection of your returned item, we will promptly notify you of the outcome. Should your return be approved, a refund will be processed automatically to your original method of payment within 10 business days. Please be aware that additional time may be required for your bank or credit card company to complete the refund posting.

In the event that more than 15 business days elapse following the approval of your return, we encourage you to reach out to us at support@7-ohmg.com for further assistance.